Reliable enterprise automation that boosts
Efficiency

Efficiency,Productivity,Compliance,Trust and Safety,NPS Scores,User Satisfaction,Employee Engagement

Luminai’s AI automation technology eliminates manual, repetitive work from your mission-critical business processes.

A man sitting on a chair
Process refund in admin system
Issue refund in Stripe
Create shipping label
Email shipping label
Save 17 min per refund
Save 17 min per refund

For CX and ops teams

Whether you are a growing e-commerce company, or an established international financial firm, learn how Luminai can eliminate the manual, repetitive work that drains your budget.

Faster Average
Handle Time
25%+
Increase in daily productivity (per agent)
20%+
Reduction in daily manual errors (per agent)
84%+
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Use Cases

Solve unique business problems with one simple solution

From shortcuts that can save seconds at a time, to manual processes that take hours, we automate workflows and processes across a wide variety of business verticals.

E-Commerce

Help your support team save time on...

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Order Refunds
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Address Changes
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Discount creation
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And more

Marketplaces

Help your support team save time on...

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Return Label Generation
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Address Changes
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Refunds & Missing Items
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And more

Healthcare

Help your support team save time on...

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Provider rate increases
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Invoice adjustments
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Claim Submissions
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Patient Info Verification
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And more

Financial Services

Help your support team save time on...

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Credit Disputes
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Card Reissuing
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Password Resets
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And more
how it works

Automate your workflows — without engineering resources

Learn how Luminai can reduce a 10-minute, 4-system manual process to less than 30 seconds.

Step 1
Show Luminai a workflow that you’d like to automate
Step 2
Let our AI-systems generate bespoke automation for you
Step 3
Go live with an automated version of your workflow within days
Case Studies

What our customers have to say

Luminai helped WhatNot reduce response time by 90%

“Luminai has played an essential role in our everyday work flows, streamlining processes, reducing time spent on tickets, and contributing to our amazing customer support.”

Strava leverages Luminai to achieve an 86% reduction in time spent verifying user accounts

What used to be a manual process now happens seamlessly, saving us so much time. We can now actually focus on adding value through customer care rather than drowning in tedious, repetitive tasks. The Luminai team is also so easy to work with and I appreciate their level of professionalism.

Happier teams lead to less burnout and turnover

Boost Productivity
68
%
68% of users believe that Luminai enhances work productivity.
Drive More Value
76
%
76% of users believe Luminai enables them to focus on more strategic work.
Increase Accuracy
79
%
79% of users say Luminai reduces errors in tedious, manual daily work.
Request a Demo
Thanks for your interest in learning more about Luminai. We’ll get back to soon.
Oops! Something went wrong while submitting the form.
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Luminai helped WhatNot reduce response time by 90%

“Luminai has played an essential role in our everyday work flows, streamlining processes, reducing time spent on tickets, and contributing to our amazing customer support.”

Oura partnered with Luminai to achieve 84% reduction in time spent resolving customer issues

Oura noticed slower response times and increased manual errors during peak holiday seasons. They partnered with Luminai to build a more sustainable automation solution that supported their agents during influxes of high volume.

Strava leverages Luminai to achieve an 86% reduction in time spent verifying user accounts

What used to be a manual process now happens seamlessly, saving us so much time. We can now actually focus on adding value through customer care rather than drowning in tedious, repetitive tasks. The Luminai team is also so easy to work with and I appreciate their level of professionalism.