Empower your CX team.
Never do manual work again.
Luminai automates your internal workflows. We take any multi-click process and make it one click.
Helping support agents at world-class companies get more done in less time
16%
Faster average handle time
25
Hours Saved Per Agent Monthly
60%
Reduced Onboarding Time
Interactive demo
We’ve put together this interative demo to help you get a better feel of how the product works.
How Luminai works
Luminai takes multi-step, repetitive, manual processes and automates them, saving you time.
Automate your workflows
If you are jumping between multiple different applications to do your work, Luminai can help automate those processes.
No need to bug engineering for support
Engineering teams are stretched thin, and nobody wants to be working on internal tools anyway. Luminai needs close to zero engineering lift to stitch your tools and automate your workflows.
Frequently asked questions (FAQs)
Who is Luminai for?
Luminai is for anyone who wants to eliminate manual, repetitive processes from their work. Our focus today is on serving customer-facing teams at rapidly growing companies like Whatnot, Ōura Ring, Strava, and more.
If you deal with a significant volume of customer inquiries and find yourself/your teams doing a lot of repetitive tasks, let’s chat!
What kinds of processes can Luminai automate?
Any process that requires multiple steps and takes up a person’s time.Luminai adds the most value for teams who deal with repetitive, manual processes that take multiple steps.
We shine when these processes involve many systems.We’ve helped teams with everything from simple data capture and entry across systems to complex 10+ minute processes across 5+ systems, and everything in between!
What does implementation look like?
To give you an accurate timeline on implementation, we’ll need to understand your needs better. Let’s chat!
How much does Luminai cost?
To give you an accurate estimate on costs, we’ll need to understand your needs better. Let’s chat!
How do I get started?
Luminai can be up and running in as little as 2 weeks!
Our process includes understanding your needs, shadowing / reviewing processes you want to automate with you, then building automations for your team.To get started, let’s chat!